Saving You Stress Time Energy & Money
PEOPLE & EDUCATION SYSTEM
- Set company ‘s Vision, Mission & Culture Statement
- Organization Chart
- Positional Contract (Job Description)
- Recruitment System
- Orientation Training & Development Plan for Employees
- Performance Evaluation
- Reward & Recognition System
DELIVERY & DISTRIBUTION SYSTEM
- Customer Servicing Procedures
- Phone Answering
- Order Tracking & Delivery Tracking
- Customer Feedback
- Complaint Handling
TESTING & MEASURING SYSTEM
- Budgeting
- Monthly Profit & Loss (P&L) & Balance Sheet Statement Review
- Know your Break Even Point & Cash Flow
- Key Performance Index (KPI)
- Monitoring aging Account Receivable (AR) & Account Payable (AP)
TECHNOLOGY SYSTEM
- Communication Channel Management – Website, Email, Facebook Pages, Twitter, YouTube, WhatsApp, Wechat, TikTok & Others.
- Computer Software & Applications
- Office Productivity Software
- CRM or any web-based database management
- Accounting System + Stock Control + Tax Management
- Internet & Mobile Apps
