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1.Rentee require to return device at Medien Sdn Bhd branches during end of rental date. Transport charges apply for any pickup request. 2.SURRENDER User shall: return the equipment in good repair, ordinary wear and tear accepted, to the address of Medien Sdn Bhd. User must be aware of the starting and ending date of the rental. If in case the User interested to extend rental duration. Please, do give us a call a week before (7-days) the expiration of the rental term. Failure to return the machine on time will only result penalty payment charged to the User with RM50.00 per day. 3.Admin charges RM100.00 apply if customer cancel order before delivery. 4.Our rental agreement clearly states that the payment is due on a rental duration basis, regardless of the number of days within a particular rental duration. Therefore, regardless of the start or end date of your occupancy within the rental duration, the full rental duration amount remains applicable. The Customer acknowledges that the rental fees paid in advance are non-refundable, except for security deposit.